Frequently Asked Questions
Everything in
one place.
Consolidated across students, mentors, schools, trust, and pricing so you can find answers quickly.
Getting Started
Core questions new users usually ask first.
What is The Clarity Compass?
The Clarity Compass is a short assessment that takes around 4–6 minutes. It surfaces patterns in how you think, what energizes you, and what type of work direction may fit you best.
Is this just another career test?
Not exactly. The assessment is a starting point, not a label. The real value comes when you pair your results with honest mentor conversations.
What happens after I take The Clarity Compass?
You see your direction profile and suggested career clusters. From there, you can explore mentorship and deeper guidance.
Do I need an account to take the assessment?
No. The site flow is built so students can start quickly without creating an account first.
Is ClarityBegins free?
The Clarity Compass is free. Paid plans are for mentor sessions and deeper structured support.
Mentorship
How matching, sessions, and confidentiality work.
How are mentors selected?
Mentors are vetted for domain expertise, communication quality, and genuine intent to help. The goal is to pair you with practitioners who remember what it feels like to be at this stage.
What actually happens in a mentor session?
Sessions are typically 30–45 minutes, one-on-one, and focused on your real questions. They are practical conversations, not generic lectures.
Can I switch mentors if the fit isn't right?
Yes. If the match is not working, you can request a switch.
Are mentor sessions confidential?
Yes. Session conversations are private between the student and mentor, with sharing handled only under stated consent or safeguarding flows.
How is this different from just finding someone on LinkedIn?
LinkedIn is a directory. ClarityBegins is a guided process: profile-first direction, then curated matching with relevant professionals.
Schools & Institutions
Programme fit, implementation, data, and safeguarding.
What size of school cohort do you work with?
The programme is designed for cohorts of varied sizes, from small groups to large year-level rollouts.
Can the programme be customized for our school?
Yes. Methodology remains consistent, while delivery format, timelines, and reporting are tailored.
What data does the school receive about individual students?
Schools primarily receive cohort-level insights. Individual-level sharing is controlled through consent rules.
What if a session raises a wellbeing concern?
Mentors flag safeguarding concerns to the ClarityBegins team, and the designated school contact is informed through the proper channel.
How long is onboarding for schools?
Typical onboarding is short and structured; most schools can begin quickly once programme details are finalized.
Pricing & Policies
Payments, refunds, and practical policy concerns.
What happens after my sessions are over?
You can stop, extend, or move to another plan based on your needs. There is no hidden auto-renew subscription behavior in the core flow.
Is there a refund policy?
Yes. Refund handling depends on session usage status, with unused-session scenarios treated differently from started-session cases.
Can my parents pay if I am a student?
Yes. Parents or guardians can complete payment on behalf of students.
How do I contact support or ask privacy questions?
Use the Contact page or email [email protected]. For policy details, refer to the Privacy Policy page.
Where can I read the full privacy policy?
You can read it at /privacy-policy, which documents how form data, programme data, and service-provider workflows are handled.